Frequently Asked Questions: Shipping And Customs
Can we arrange for our own shipments?
Yes, you can organise your own shipping preference. We mostly use Fedex since we have a good working relationship with them for more than 15 years and have access to discounts that most customers find hard to match.
Do you know what the import tax in my country is?
Every country has their own import tax code making it difficult to provide any guidance. In some cases, no taxes are levied like Australia if the value of the goods declared is less than $1,000. As a general guideline, we believe customers should add about $1.50 to cover additional fees incurred. For instance, if you purchase 20 bikinis and are thinking of selling them for $45, then to cover the cost of import you should pass the additional cost on to the customer so they end up buying your bikini for at least $46.50.
Do you ship to my country?
We expedite orders to any country Fedex covers which is 220 countries and territories around the world.
How are orders tracked? Will you send shipping and tracking information to the customer?
We’ll send you the Fedex tracking number and link within hours of receiving it from Fedex.
How do we place an order?
An order can be placed using our online order form or by sending us an email listing the styles, quantities, colors and sizes you would like to purchase.
If I place an order for $500-$600 around how many swimsuits would you say?
That amount would get you about 20 bikinis delivered to any address you provide provide us with.
What is your return policy?
Return Policy We accept the return or exchange of any bikini that is deemed defective. Simply return it within 30 days and we’ll replace it or offer a refund for the cost of the bikini. Shipping and handling charges are not refundable. For more details please visit our shipping and returns policy page